OPST Warranty Service
OPST guarantee their fly rods against any defect in materials or workmanship, for 24 months from date of proof of purchase. All OPST rods are warrantied for the original owner only. Rods must be registered within 30 days of purchase, either by the Warranty Card provided or through the Balticflyfisher website, utilising the Unique ID number, indicated on the Warranty Card which was provided with the rod at the time of purchase. Unregistered or resold rods are not covered by this warranty. Rods purchased from third party sites such as Ebay or Amazon are not covered by the warranty. The warranty does not cover lost rods, lost rod sections, intentional breakage, misuse, negligence, fire, normal wear-and-tear, cosmetic wear or scratches. Rods that fall into these categories can be repaired or replaced at the cost of the original owner. Within Europe BalticFlyFisher handles warranty claims for OPST. All warranty claims are dealt with in Europe. Damaged rods must be returned to BalticFlyFisher with a note indicating where to ship the replacement. Shipping fees will be charged at cost. |
Please submit all warranty claims to: warranty@balticflyfisher.com.
Drop us a short mail, briefly explaining the problem. The above mail address is connected to our ticket system, you will receive an automatic reply with a ticket number, confirming that your case is registered. You will receive further mails from us asking for mroe details.