Balticflyfisher FAQ
Shipping
What Shipping Methods Are Available?
We ship with DHL or GLS with Std Shipping.
Shipping Typically takes:
2-5 business days for deliveries within the EU.
4 - 10 Business days for deliveries to Norway, Switzerland, UK
How Are Shipping Costs Calculated?
Shipping costs are calculated based on weight and are clearly displayed in the cart.
Our prices are in EUROS and include the statutory value-added tax.
Germany
For shipping costs, postage, and packaging, we charge a one-time, proportional flat fee of 6.95€ per order within Germany.
EU States
For delivery to EU member states we charge a proportional fee as follows:
0 - 0.45Kg 6.95€
0.46Kg – 1,5Kg 14.95€
Norway, Switzerland and UK
For delivery to EFTA member states we charge a proportional fee as follows:
0 - 0.45Kg 9.95€
0.45Kg – 1,5Kg 24.95€
Note: Customs duties and taxes are not included in shipping fees and are the responsibility of the recipient.
How Can I Track My Shipment?
Once your order is dispatched, you will receive an email containing a tracking number. Use this number to track your package via our website or the carrier's website.
What Should I Do If My Delivery Is Delayed?
If your package hasn't arrived within the expected timeframe:
- Check the tracking information for any updates.
- Reach out to our customer service for assistance.